We typically ship your HFA kit within 1-3 business days of your order. Our lab scans samples during their normal business hours Mon-Fri, 9am - 3pm Central time. Once our lab receives your returned hair sample using the pre-paid envelope, the actual scan takes about 15 minutes. We'll then email your personalized digital report straight to your inbox! (If you opt-in for the complementary 30-day consultation you will receive yor booking link when you have returned your kit)

It's designed to be really simple! Your kit comes with easy-to-follow instructions. You'll just need to pluck about 4-5 hair strands with the follicle (root) attached. It's quick and minimally uncomfortable – much like plucking an eyebrow hair. The follicle is the important part for our analysis!

Your personalized report gives you insights into key wellness areas based on epigenetic markers. This includes potential nutritional needs (vitamins, minerals, etc.), immune support indicators, clues about gut balance, and potential influences from your environment (like toxins or EMFs) and lifestyle. We present it all in a clear, digital format designed to be easily understood, not overwhelming. Remember, you can download a sample report to see for yourself!

Think of your report as a personalized guide! It provides valuable information to help you make more informed choices about your diet, your environment, and your lifestyle habits. It’s fantastic for moving beyond guesswork and understanding potential areas to focus on for your specific well-being. You can also use it as a helpful tool when discussing your wellness goals with a trusted healthcare practitioner.

That's a great question! No, the Epigenetic Hair Follicle Analysis is not a medical test. It does not diagnose, treat, cure, or prevent any disease or health condition, and it is not an allergy test. It's a wellness tool focused specifically on providing non-diagnostic insights into epigenetic influences reflected in your hair follicles.

Another important distinction- Genetic DNA testing typically looks at your fixed genetic blueprint – the genes you were born with. Our HFA focuses on epigenetics, which is about how your current environment, diet, and lifestyle may be influencing how your genes are expressed right now. It provides a snapshot of potential influences happening more dynamically.

Absolutely! We use Square for payment processing because they’ve been a trusted leader in secure transactions for years. Your information is protected with industry-standard encryption and security practices every step of the way.

As Certified Cleansing & Fasting Specialists, we have partnered with companies that offer carefully designed programs, using the trusted EquiLife Cleansing Roadmap. These are whole-body, food-based protocols that support real results. We work 1:1 on a case-by-case basis when there's a strong fit — ideal for those ready to take ownership of their wellness with clear direction. We will also be implementing group detox programs in the near future.

Because your journey matters. The intake is a gentle way to be sure this kit is truly right for you, that we can genuinely support you, and that you feel clear and confident before moving forward. It also helps us confirm a few important details:• That you’ve read the Terms & Conditions and understand our no-refund policy.• That the kit is for your personal use. (If you’d like to gift one or order for a household, just reach out and we’ll create a custom invoice.)• That your shipping location is eligible — we cannot ship to New York, and orders to Alaska or Hawaii require an additional $75 per kit.• Most importantly: that you feel ready to begin. This isn’t something to tuck away or save “for later.” The process works best when you step in with intention and commitment.This step is about creating safety, clarity, and alignment — so when your kit arrives, you know we’re able to help, and you can begin right away with focus and confidence on your path forward.

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Terms & Conditions : 1scan
Thank you for choosing Otopi Wellness. We require all agree to our terms and conditions to proceed with completing your purchase.• In this agreement, HFA refers to Hair Follicle Analysis.By checking the box at checkout you agree that:What You’re Agreeing To:✔ We at Otopi Path, and any other Otopi Brand, are not doctors, therapists, or licensed medical professionals.
✔ This service does not diagnose, treat, or cure any physical, mental, or emotional conditions.
✔ The hair follicle analysis is epigenetic in nature and is non-diagnostic — it provides insight into stressors and nutritional patterns to support your wellness journey.
✔ You are participating voluntarily and agree that the information provided is for personal wellness insight only, not medical advice.
✔ You acknowledge that Otopi Wellness reserves the right to confirm that this service is appropriate for you and that we can genuinely support your needs before completing your order.
✔ You confirm that you are personally ready to begin this process at the time of purchase, understanding that delaying or setting the kit aside may reduce the value you receive.Booking, Refunds & Timing:✔ All sales are final. This is a non-refundable purchase and service.
✔ Purchase when you are ready to utilize the HFA kit, or any product.
✔ You may only purchase for one person in the quantity of one item. For folks needing additional kits for their team or families, customized invoicing can be made by contacting us.
✔ [NEW] Kits must be purchased for personal use only. If you would like to gift a kit, or purchase for someone else, please contact us for custom invoicing.
✔ Once your kit is delivered to your door, you have 30 days to return your hair sample and complete your consultation.
✔ You will receive your booking link to schedule with us after your scan is complete.
✔ Your results may be emailed to you after your scan is complete OR shared during your scheduled session depending on arrangement.
✔ Orders are generally processed during regular business hours. On rare occasions, they may be processed outside of those hours, but this is not guaranteed.
✔ The kit(s) are shipped Mondays through Fridays and can take 5 - 11 business days to arrive.Your Responsibility:✔ You understand that you are responsible for your part in the process and the results you seek.
✔ Once you have received your kit, it is your responsibility to pull your sample and have it promptly returned to our lab in the postage-paid return pack.
✔ If you choose to have a consultation of your results, note that our work together is a collaborative effort — the more you engage, the more value you’ll receive.
✔ You are encouraged to ask questions and use the insights to support real-life changes in your food, environment, and wellness routine.Eligibility & Shipping✔ Kits cannot be shipped to New York State. Orders with New York shipping addresses will be declined.
✔ Orders shipped to Alaska or Hawaii require an additional $75 fee per kit.Privacy & Consent✔ Your personal information, scan data, and results are kept 100% private and confidential unless you give written permission to share.
✔ You agree that you will not record, photograph, or screenshot our session or materials without express permission.
✔ Likewise, Otopi Wellness and its consultants do not consent to being recorded, photographed, or documented without prior agreement.
✔ If you feel it’s necessary to document any part of our work together by use of technology, you must request and receive direct consent first.Other Important Notes:✔ This is a cash-based wellness service, not typically covered by insurance.
✔ You’re welcome to seek reimbursement on your own, but it is not the responsibility of Otopi Wellness or its partners.
✔ You confirm that you are not acting as an agent for any regulatory or investigative body.By checking the agreement box at the time of your purchase, you acknowledge that you have read, understood, and agree to the terms and conditions listed above.We’re honored to support your path to better wellness. Thank you for showing up for yourself. Let’s get started!